Does IKEA Accept Returns on Assembled Furniture?

The other day I had a free morning so I decided to go to IKEA. I had just moved into my new apartment, and pretty much the only things I had in it were an air mattress and kitchenware. Very depressing. I needed to buy some stuff so my house would start feeling like a home – and so I wouldn’t have to eat all my meals sitting on my air mattress.

I know some people are not the biggest fans of IKEA, but I love it. They have pretty decent stuff at a very reasonable price. It’s a really good fit if you know you won’t be living at your current place for long.

I was expecting to be back home after about an hour and a half. It took me three and a half. I kept adding stuff to my basket, cause I just couldn’t say no to a $1.99 pillow or a $4.99 blanket. When I got home, I started assembling stuff straight away. Bookshelves, accent tables, coffee table. I was so focused that I didn’t realize I had bought the coffee table in the wrong color until I had finished assembling it. Idiot. So what do I do now?

Does IKEA accept returns on assembled furniture? IKEA does have a great return policy. Customers can return products up to 365 days after the initial purchase, even if the furniture has been assembled. If IKEA agrees that the product is unused and in resalable conditions, the store will issue a full refund.

I went back to the store a week later with my coffee table and the receipt, waited in line for about 30 minutes, and they gave me a full refund. The lady barely looked at the table and just went on to process the refund.

On This Page:

  • What do you need to bring to IKEA for returns?
  • Does IKEA accept returns without a receipt?
  • Does IKEA offer a return pick up service?
  • What if IKEA says my item is not unused and resalable?
  • Do I need to disassemble Ikea furniture to return it?
  • Tips For (MAYBE) Saving Some Money
  • Video – How to Return IKEA Furniture

What do you need to bring to IKEA for returns?

In order to get your money back, all you need to bring to the store is:

  • The furniture you’re trying to return (duh?!)
  • A valid photo I.D.
  • Proof of purchase (a receipt or an online order confirmation
  • The same card you used for the initial purchase

If you bring that and the furniture is in good shape, then you should be good.

Does IKEA Accept Returns Without a Receipt?

Sometimes things happen and you accidentally may throw your receipt away. We’ve all been there. You might not be able to get the full price you paid for your items, but IKEA will refund you the lowest selling price of that item to a store credit. That means you’ll be stuck with having to buy another piece of furniture at the store, so try to make sure that you pick one that works this time. Oh, and try not to lose the receipt again.

Does IKEA offer a return pick up service?

If your IKEA item is too big for your car, IKEA actually offers the option to pick up items you wish to return. It sounds too good to be true right? That’s because it is. You do need to pay for them to pick up the items, and you will be charged the same price as if they were delivering it.

What if IKEA says my item is not unused and resalable? Can I return used IKEA Furniture?

You can’t expect to get a full refund if your furniture is falling apart. Speaking from my own experience, the employees barely seem to look at the items. However, if they notice that the item you’re returning is dirty, stained, damaged or abused, they will not be giving you a refund. So you might be better off trying to sell it somewhere else.

Selling used furniture can be a little tricky. If you do price it well and sell it in the right channels, you can sometimes even make a profit on it. If you don’t, you may get stuck with your item and needing to dump it on the day you are moving out. I’ve gone through this several times, so I shared some of the best things you can do with your used furniture. If you take a look at the post, you will see that I’ve come up with different strategies depending on whether you need to sell your furniture quickly or you want to get the most money for it.

Do I need to disassemble Ikea furniture to return it?

You don’t need to disassemble the furniture before returning it at Ikea. Bring in the items as they are, and make sure you bring all the remaining pieces (and the box as well if you still have it). When I brought back my coffee table, it was fully assembled and I still got my full refund back.

Further Steps

In case you still have some questions about how the whole IKEA process works, I suggest you take a quick look at this other article I wrote called “Ikea Furniture: The Ultimate Guide (with 97 Answers)“. I went really, really deep and tried to answer every possible question I could think of about Ikea. There, I covered areas like payments, return policy, reviews, customer service, product information, store features and a lot more. It’s worth taking a look at!

Tips For (MAYBE) Saving Some Money

As I’m writing this, I just thought of something. If you know you’ll be living somewhere temporarily – it needs to be a year or less – you could try purchasing IKEA items and returning them before the 365 days are over. Provided you took really good care of your items, you could be getting a full refund for them.

So if you’re moving for a job, school or whatever it is, and you know you’ll be leaving within a year, you can give that a shot. Free furniture for a year doesn’t sound too bad. I don’t guarantee this will work, though. I’ll be actually moving 8 months after purchasing all my items, so I’ll see if I can get a refund for them. I’ll let you know how it goes.  

Video – How to Return IKEA Furniture

Gui Hadlich

Hi there! I'm Gui. I've had to move 12 times in the last 6 years, and I've learned a thing or two about moving, decorating, and buying and selling furniture. I've started Budget Friendly Furnishing with the intent of helping people furnish their homes in style without having to break the bank!

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